Access Your Account Information Here!

Questions about a transaction? Need your current balance? Access your prepaid card information or speak to a customer service rep by calling the number printed on the back of your card for 24/7 service.

• Sign your card before using it and keep a record of the card number in a safe place.
• Know your balance before using the card.
• When making a purchase, push "credit" on the keypad and sign the receipt. Remember to keep the card for returns.
• To use your card online, be sure to register your card here at smartoneaccess.com. Failure to register will result in declined online transactions.
• See accompanying agreement for more tips and important information regarding applicable fees.

To activate your card, report your card lost or stolen, review account, or all other customer service inquiries call the number printed on the back of your card. If you don't have the number from the back of your card, call 1‑866‑778‑4985.